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Privacy Policy
Privacy Policy
This Policy applies between you, the User of this Web Site and Services and JS Computing Services LTD the owner of this Web Site and provider of the Services, as well as our presence in Social Media. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and our Services.
This Policy was last updated on the 18 May 2021.
Details of the “responsible person”
JS Computing Services LTD
24 New Road, Sheringham,
Norfolk NR26 8EB, United Kingdom
Company registration number: 9525404
01263 825338
support@jscs.co.uk
hereinafter referred to as “JS Computing Services” “we” or “us”.
JS Computing Services proceeds with all data processing procedures (e.g. collection, processing and transmission) in accordance with the statutory provisions of the UK`s Data Protection Act 2018 and in line with Regulation (EU) 2016/679 (General Data Protection Regulation).
The following provides you with an overview of the type of data collected and how it is used and passed on, the security measures JS Computing Services takes to protect your data and how you can exercise your rights.
The Supervisory Authority
The Information Commissioner’s Office (ICO) in the UK is the for us relevant authority in matters of data protection. You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
What is personal data?
Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).
Accuracy
It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.
Children Data
Our website is not intended for children and we do not knowingly collect data relating to children.
In General
When you use one of our services, we generally only collect the data that is necessary to provide you with our service. We may ask you for further information, but this is voluntary. Whenever we process personal data, we do so in order to provide you with our service or to pursue our commercial objectives.
When you visit our website
When you visit our website, our web servers save the IP of your internet service provider, the website from which you visit us, the web pages you visit on our website and the date and duration of the visit as standard. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalised evaluation of this data does not take place.
Contact form
If you send us data via the contact form, this data will be stored on our servers as part of the data backup process. Your data will only be used by us to process your request. Your data will be treated as strictly confidential. It will not be passed on to third parties.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
l Date and time of the request;
l Name of the requested file;
l Page from which the file was requested;
l Access status (file transferred, file not found, etc.);
l Web browser and operating system used;
l Complete IP address of the requesting computer;
l Amount of data transferred;
Reviews and Feedback
You can rate our Services and leave a review on Facebook and Google. The reviews received are presented in the form of a widget on our website. With this rating function, we want to improve our service and contribute to building trust. The following access data is transmitted for server allocation:
l the date and time of the visit to our website;
l the page from which the accessing system arrived at our site;
l pages accessed during the visit;
l data for session identification (session ID);
l internet protocol address (IP address) used;
l browser type and version;
l device type;
l operating system and similar technical information;
When you visit our store and use our services
When you use our Service, we become a processor of your data. The objective is then to repair or optimize or upgrade your device or to recover your data depending on the Service you have requested. In this sense we collect and use your “Personal Data” as well as ‘Special Category Data’ that is left on the device as part of the Service, but at no time will the data be accessed for viewing. We will not process special category data without consent.
Other Data
When you ask us to provide Services to you we might also collect and process the following:
l Inventory data (e.g., names, addresses);
l Contact details (e.g., e-mail, telephone numbers);
l Payment data (e.g., bank details, payment history);
l Contract data (e.g., object of contract, duration, customer category);
l Information Collected From Your Device (e.g., device model and OS version, device ID, device language, etc.);
How personal data is collected
We collect personal data in the following ways:
| direct interactions | you may provide personal data when you complete online forms, request products/services, use our feedback form or otherwise or correspond with us (by post, phone or email) |
| automated technology | we automatically collect personal data (technical and usage) when you browse or interact with our website, by using cookies, and other similar technologies. We may also receive technical data about you if you visit other websites which use our cookies. |
On what grounds do we use Personal Data?
We use your Personal Data for the following purposes and on the following grounds:
l On the basis of fulfilling our contract;
l On the basis of your consent;
l On the basis of legal obligations;
l On the basis of our legitimate interest;
Of course, before relying on legitimate interests we balance them against your interests and make sure they are compelling enough and will not cause any unwarranted harm.
When do we disclose your Personal Data?
We disclose your Personal Data in response to your business enquiry or your request for information within our Company in order to provide the best service possible and within our legitimate interest.
We may share your information with organisations that help us provide the services described in this policy and who may process such data on our behalf and in accordance with this policy, to support this website and our services. For example, with our legal other professional advisors.
We may also share information with our secure payment gateway provider, and you may need to provide credit or debit card information directly to the provider in order to process payment details and authorise payment following a secure link. The information which you supply to in such cases is not within our control and is subject to the payment gateway provider’s own Privacy Notice and Terms and Conditions.
In relation to information obtained about you from your use of our website, we may share a cookie identifier and IP data with analytic and advertising network services providers to assist us in the improvement and optimisation of our website which is subject to our Cookie Policy.
We may disclose personal information in other circumstances such as when you agree to it or if the law, a Court order, a legal obligation or regulatory authority ask us to. If the purpose is the prevention of fraud or crime or if it is necessary to protect and defend our right, property or personal safety of our staff, the website and its users.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us. However, we are legally required to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers, for tax purposes.
You can learn how long your information is held and when it is destroyed from our Data Retention Policy which you can request using our contact form.
Your Rights
You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on each right on the Information Commissioners (ICO) website and you can simply follow the links provided to learn more.
l The right to restrict processing
l The right to data portability
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website.
Please direct all requests for information, requests for information or objections to data processing to us.
How do we protect your Personal Data?
We take appropriate technical and organizational measures, in order to ensure a level of protection appropriate to the risk; the measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access concerning them, input, disclosure, ensuring availability and their separation.
Furthermore, we have established procedures to ensure the exercise of your privacy rights, deletion of data, and response to data compromise. Furthermore, we already take the protection of personal data into account during the development and selection of hardware, software and processes, in accordance with the principle of data protection through technology design and through data protection-friendly default settings.
International transfers
We do not transfer your personal data outside the UK or European Economic Area (EEA).
Automated decision-making and profiling
We do not use automation for decision-making and profiling
Online presence in social media
We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there. When calling up the respective networks and platforms, the terms and conditions and data processing guidelines of their respective operators apply.
Unless otherwise stated, we process the data of users if they communicate with us within the social networks and platforms, e.g. write posts on our online presences or send us messages.
Economic Analyses and Market Research
In order to run our business economically, to identify market trends, customer and user wishes, we analyse the data available to us on business transactions, contracts, enquiries, etc. In doing so, we process inventory data, communication data, contract data, payment data, usage data, metadata, whereby the persons concerned include customers, interested parties, business partners, visitors and users of the online offer. The analyses are carried out for the purposes of business management evaluations, marketing and market research.
In doing so, we may take into account the profiles of registered users with details, for example, of their purchasing transactions. The analyses serve us to increase user-friendliness, to optimise our offer and business efficiency and are not disclosed externally, unless they are anonymous analyses with summarised values.
If these analyses or profiles are personal, they will be deleted or made anonymous upon termination by the user, otherwise after two years from conclusion of the contract. In all other respects, the macroeconomic analyses and general trend determinations are prepared anonymously wherever possible.
Integration Of Services And Contents Of Third Parties
We use within our online offer on the basis of our legitimate interests content or services offered by third-party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”).
This always requires that the third-party providers of this content are aware of the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is thus required for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.
The following presentation provides an overview of third-party providers and their content, along with links to their data protection policies, which contain further information on the processing of data and, in part already mentioned here.
Our online presence is provided on a so called Content Delivery Network and other support service providers. Our providers are BlueHost, WordPress, Google.
Changes
This policy and our commitment to protecting the privacy of your personal data can result in changes to this policy. Please regularly review this policy to keep up to date with any changes.
Queries and Complaints
Any comments or queries on this policy should be directed to us using the following contact details.
JS Computing Services LTD
24 New Road, Sheringham,
Norfolk NR26 8EB, United Kingdom
Company registration number: 9525404
01263 825338
If you believe that we have not complied with this policy or acted otherwise than in accordance with data protection law, then you should notify us. You can also make a referral to, or lodge a complaint with, the Information Commissioner’s Office.